Privacy Policy

Privacy Policy

At MyHotels, the privacy and security of your information is a priority of our concern, so we want you to be confident that the information you provide us is properly managed and protected.

We have prepared this Privacy Statement to explain details about who we are and how we collect and manage information.

This privacy statement has been issued by MyHotels, a registered and protected trademark.

The Privacy Statement covers information we collect and use in our framework.

If you have booked with MyHotels, we will share your information with the concerned hotel, and because the hotels are not owned or controlled by us, their use of your information will be governed by the privacy practices of these hotels and are subject to the privacy policy of the concerned hotels.

The information we collect from you when booking through MyHotels during the booking process may include:

Your name, email address, address, phone number, and nationality.

This information can be provided directly to your booking by calling MyHotels Customer Care Center or by visiting our office, our websites, or our mobile / mobile applications.

At MyHotels we use the information originally collected from you to complete your reservation at the hotel. Before you stay, it may be necessary to send your information to the hotel or to send you pre-stay messages. After your stay, we may also send you post-stay and satisfaction questionnaires for your experience.

In some cases, we may send you marketing messages (including sending text messages or phone calls) about products or services that we believe may be of interest to you. We may also use your stay information to display targeted ads on our websites or to send you relevant messages. In addition, we use this information for evaluation purposes and to improve our products, services, planning and other market research.

MyHotels shares your information with your hotel to complete your reservation. We may also share your information with external service providers to provide services related to our business and to help us improve our products and services.

In addition to the purposes mentioned above, at MyHotels we do not share your stay information with other third parties unless we have your consent or under special circumstances such as:

+ When we believe in good faith that disclosure is required by law or to protect the safety of hotel guests, employees or the public

+ Where disclosure is required to comply with a court trial, court order, guarantee, legal proceeding, merger, sale of assets or other related transactions.

Cookies and other tracking techniques:

What is a cookie? Is a small text file that is placed on the web browser of the Internet user or device and is used to remember and obtain information about that party. A cookie may be selected for you when you visit our websites or when you use our mobile apps.

We receive information about you when you use our mobile apps automatically, while other information is collected only if you choose to provide it like your location information.

We are committed to protecting the confidentiality and security of the information you provide us, and to do so; security standards have been established to protect your information from unauthorized access, disclosure, damage or loss, and the security of the collection, transfer and storage of information can not be guaranteed at 100% , We take action to ensure that appropriate security safeguards are in place to protect your information.

Our websites may include links to other third-party websites, and you can always find out if you're on one of our websites by clicking on the address bar in your browser ("URL") on the page you're visiting and we encourage you to review the site's privacy policies for Third-party web addresses, because their privacy practices may differ from our privacy practices.

 In some cases, MyHotels may change or modify this Statement of Privacy to comply with the evolving regulatory environment or to match our business needs.

We will notify you of any changes to the Privacy Statement through our websites and mobile / mobile applications if we make changes to the use of your personal information in a manner different from that stated at the time we collected the information. Privacy Statements

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